Microsoft continues recovery efforts following global Outlook outage

Microsoft is continuing efforts to restore operations following a major global outage that disrupted core services, including Outlook, Teams, and Copilot. The technical failure, which began late Thursday, affected commercial and public sector entities across 74 countries and territories. In England, the qualifications regulator Ofqual reported that the disruption temporarily blocked its ability to process formal complaints and communications.

According to Microsoft, internal investigations indicate that the disruption was triggered by elevated infrastructure loads that impaired connection management processes, with no evidence of malicious activity identified. Engineering teams experienced delays during recovery efforts as heavy network traffic repeatedly hampered system restart procedures. Engineers continue to monitor network stability as services are progressively restored.

Sources: Canarias7, El Mundo, France24, La Vanguardia, Marca