Microsoft struggles to resolve global Outlook and Teams outage

Engineers at Microsoft continue working to restore services after a major technical disruption affected Outlook, Teams, and Copilot worldwide. The outage, which began late Thursday, has impacted business and government operations across 74 countries and territories, including public institutions such as England's exam regulator, Ofqual.

Microsoft confirmed that the disruption was caused by heavy traffic overwhelming an internal secure connection management process, reiterating that there is no indication of malicious activity or a cyberattack. Although technical teams implemented initial mitigation steps, including restarting systems and rolling back network updates, several servers experienced repeated freezes once traffic resumed. The company stated it is actively working to mitigate the impact, though recovery efforts remain ongoing.

Sources: Canarias7, El Mundo, France24, La Vanguardia, Marca