Microsoft works to resolve global outage affecting 365 services

Engineers at Microsoft are continuing efforts to resolve a widespread outage impacting Microsoft 365 services, including Outlook, Teams, and Copilot. Technical disruptions were first reported on Thursday evening and subsequently expanded across 74 countries, generating over 130,000 user reports on monitoring platforms.

According to the company, the failure stems from an internal technical issue where a process managing secure connections became overwhelmed, causing servers to freeze under returning traffic. Microsoft confirmed there is no evidence of a cyberattack and stated that initial recovery efforts are prioritizing critical government, emergency, and public safety infrastructure. Engineers are currently rolling back recent network modifications and testing configuration updates to restore service stability.

Sources: The Guardian, The Herald, STV News, Cyprus Mail, BBC News