Microsoft continues recovery efforts following global outage affecting Outlook and Teams

Microsoft is continuing efforts to restore full functionality to its core cloud platforms following a major global outage that disrupted services including Outlook, Teams, and Copilot. The technical failure, which began late Thursday, impacted corporate and public sector operations across 74 countries and territories. Institutions such as England's qualifications regulator, Ofqual, reported that the disruption temporarily impeded public communications and complaint processing.

According to Microsoft, the incident stemmed from high infrastructure loads that overloaded an internal connection management process, rather than a malicious cyberattack. While preliminary fixes were deployed, engineers faced ongoing challenges as server loads caused systems to freeze repeatedly during initial restart attempts. Technical teams are continuing work to stabilize infrastructure and fully clear lingering delays.

Sources: Canarias7, El Mundo, France24, La Vanguardia, Marca