Microsoft struggles to restore 365 services as global outage continues
Microsoft is working to resolve a global outage affecting Outlook, Teams, and Copilot after an internal network issue disrupted services across 74 countries.
Microsoft is continuing efforts to restore its 365 suite following an outage that disrupted services across at least 74 countries. The technical failure has affected widespread applications including Outlook, Teams, Word, and the Copilot AI platform, with tracking site Downdetector recording over 130,000 incident reports globally.
Company officials confirmed the disruption was caused by an internal networking issue rather than a cyberattack. According to Microsoft, a secure connection protocol became overwhelmed under high infrastructure loads, causing servers to become unresponsive when traffic returned. Engineers are deploying configuration updates, reversing recent network changes, and restarting infrastructure to stabilize capacity. However, the company noted that full recovery may take time as systems remain under close monitoring.
Sources: The Guardian, The Herald, STV News, Cyprus Mail, BBC News
Sources
- The Guardian — Microsoft outage live: Microsoft prioritising ‘life, safety and government services’ as global outage wreaks havoc for Outlook users
- STV News — Microsoft outages continue as tech giant works to restore services
- Cyprus Mail — Global Microsoft outage stretches into second day
- BBC News — What we know about the global Microsoft outage
- The Herald — Microsoft outage hits Outlook and 365 services across 74 countries
Earlier coverage
- Nov 13, 2026, 01:30 PM UTCMicrosoft struggles to fully restore 365 services after global network failure
- Nov 13, 2026, 10:00 AM UTCMicrosoft struggles to restore services as global outage continues into second day
- Nov 13, 2026, 08:00 AM UTCMicrosoft works to resolve global outage affecting Outlook and Teams